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X-WR-CALNAME:WA Occupational Therapy Association
X-ORIGINAL-URL:https://waota.com.au
X-WR-CALDESC:Events for WA Occupational Therapy Association
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TZID:Australia/Perth
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DTSTART:20180101T000000
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DTSTART;TZID=Australia/Perth:20190607T130000
DTEND;TZID=Australia/Perth:20190607T170000
DTSTAMP:20260416T150107
CREATED:20190411T061726Z
LAST-MODIFIED:20190515T040229Z
UID:1226-1559912400-1559926800@waota.com.au
SUMMARY:DIFFICULT CONVERSATIONS AND PRACTICAL SUPERVISION FOR STAFF INVOLVING DEBRIEFING - DR MARGARET POTTER
DESCRIPTION:DIFFICULT CONVERSATIONS AND PRACTICAL SUPERVISION FOR STAFF INVOLVING DEBRIEFING – DR MARGARET POTTER – FRIDAY 7TH JUNE 2019 \nPLEASE NOTE THIS COURSE IS NOW FULLY BOOKED. IF YOU WISH TO BE ADDED TO A WAITLIST IN CASE OF A \nCANCELLATION. PLEASE ADVISE OUR PD CO-ORDINATOR CAROLYN ON C.EARLE@BIGPOND.COM \nWe are delighted to present this innovative workshop on “Difficult conversations and practical supervision for staff involving debriefing” by Dr Margaret Potter. \nDr Margaret Potter is an education consultant\, health professional and internationally certified coach with more than 20 years of experience working with individuals\, groups and organisations to optimise communication\, teamwork and workplace-based performance. Margaret is a sought after presenter who will engage\, inform and entertain participants with a “hands on” approach. \nBackground \nHaving a difficult conversation\, be it with a patient/client\, student or colleague is challenging for any health professional. When is a good time? How should you approach the situation? If the conversation triggers a bad response what should you do? \nThe desire to maintain a cordial and respectful relationship\, while still seeking to address matters of concern requires assertion\, diplomacy and mediation skills. If an individual is not confident in their ability to have a difficult conversation\, he/she may avoid it or be ineffectual in their attempts\, which can ultimately result in an escalation of the problem. \nThis workshop will focus on assisting you to improve your communication and professional supervision skills\, particularly in potential conflict situations. \nIntended outcomes: In this workshop we will: \n\nExplore the power dynamic in relationships\nDiscuss the key elements of effective feedback\nExamine a coach approach to debriefing\nApply the skills learnt in role play situations\nIncrease your confidence to manage difficult conversations\n\nStructure \nAn experiential session involving: \n\nFacilitated discussion\nRole play activities\nCooperative learning\n\nDate Friday 7th June 2019\nTime 13:00 – 17:00 course\nVenue Pagoda Ballroom\, Pagoda Resort\, 112 Melville Parade\, Como\nCost \nEarly bird before 7/5/19 \n\nMember $100\nRural/ remote member $75\nNon-members $187.50\nStudent $50\n\nStandard rate after 7/5/19 \n\nMember $125\nRural/ remote member $92.50\nNon-members $187.50\nStudent $65\n\nRefreshments Afternoon Tea included \nPLEASE NOTE THIS COURSE IS NOW FULLY BOOKED. IF YOU WISH TO BE ADDED TO A WAITLIST IN CASE OF A \nCANCELLATION. PLEASE ADVISE OUR PD CO-ORDINATOR CAROLYN ON C.EARLE@BIGPOND.COM \nBook Online\nIf you prefer to book offline\, you can use the form below:\nPD-registration-form-2019
URL:https://waota.com.au/event/difficult-conversations-and-practical-supervision-for-staff-involving-debriefing-dr-margaret-potte/
LOCATION:Pagoda Ballroom\, Pagoda Resort\, 112 Melville Parade\, Como\, Western Australia\, 6152\, Australia
CATEGORIES:Courses
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