TAKING THE COACHING APPROACH

GRAHAM TAYLOR

FRIDAY JULY 21st

 About the course.

The ‘Taking a coaching approach’ workshop offers an additional developmental tool for those who work directly with people. It is built on a style of communication and motivation aimed at unlocking a person’s potential to maximise their performance. Rather than ‘telling, directing and instructing’ the coaching approach aims at developing internal or self-motivation – aiming at the ‘inner person’ rather than external motivators. It is aimed at helping a person learn rather than teaching them.

The aim of the workshop is to provide coaching principles and processes and practice sessions to consolidate within people helpers a methodology that taps into the potential that exists within the client or patient. The methodology focuses on questions that raise awareness (what is happening around the client or patient; raise self-awareness (what they are experiencing personally) and to raise responsibility (take responsibility for their actions and increasing ownership and accountability).

Practical coaching principles and processes are demonstrated, elaborated and practiced within the workshop. The workshop involves two full practice sessions of combining the coaching principles, coaching process (the GROW model) and the listening and speaking skills of the coaching approach.

A full set of support notes are provided for each participant that covers the principles, processes and the listening and speaking of the coaching approach.

Target Audience

The coaching approach can be applied to any, and all, human interaction. It is particularly relevant to those engaged in people helping, people management, people leadership, people development and people care.

Session One:  Defining Coaching and the coaching approach

• What is coaching?
• Coaching demonstration and debrief
• Distinctions between professions (mentoring, consultant, manager, therapy, counselling etc)
• Listening as a coach – listening ‘to’, ‘though’, ‘just’ and the 3 ‘A’s of listening

Session Two:  Coaching with the GROW Model

• Introduction to the GROW model
• Working with the GROW coaching questions
• Coaching practice and debrief

Session Three: Facilitating a Coaching Conversation

• Speaking with clear intention
• What makes a good coaching question?
• Genuine inquiry and unattached advocacy

Session Four: Further Practice Facilitating a Coaching Conversation

• Coaching practice
• Debrief and highlight learning applicable to the OT role

About the Speaker

Graham has spent the past 51 years of his life encouraging, supporting, and developing people in leadership and management roles.

Graham has had extensive experience in the Training and Development field, including initially being instrumental in developing strategic training and development for Youth Workers and young people, then, moving into the management and development consultancy field having three interrelated arms or services: Leadership development, Coaching and Facilitation services and a Training arm.

Graham completed a Graduate Diploma in Professional Coaching from at the Newfield Institute (Australia) in 2001 that focused on ontological coaching models and frameworks.

Over the past 8 years Graham has designed and facilitated a program titled ‘Taking the coaching approach’. This program has been used extensively in Saint John of God Health Care hospitals and facilities across Australia to develop health care workers to develop a coaching approach. It has also been used extensively in the WA Health Department, including WA Country Health (WACHS).