Workshop Outline:

The ‘Taking a coaching approach’ workshop offers an additional developmental tool for those who work directly with people. It is built on a style of communication and motivation aimed at unlocking a person’s potential to maximise their performance. Rather than ‘telling, directing and instructing’ the coaching approach aims at developing internal or self motivation, aiming at the ‘inner person’ rather than at external motivators. The workshop’s goal is to help a person learn rather than teaching them.

The workshop will provide coaching principles and processes and practice sessions to consolidate within people helpers a methodology that taps into the potential that exists within the client or patient. The methodology focuses on questions that raise awareness (what is happening around the client or patient); raise self-awareness (what they are experiencing personally) and raise responsibility (take responsibility for their actions and increasing ownership and accountability).

Practical coaching principles and processes are demonstrated, elaborated and practiced during the workshop.

A full set of support notes are provided for each participant that covers the principles, processes and the listening and speaking of the coaching approach.

Target Audience

The coaching approach can be applied to any, and all, human interaction. It is particularly relevant to those OTs engaged in people helping, people management, people leadership, people development and people care.

Session One: Defining Coaching and the coaching approach

· What is coaching?

· Coaching demonstration and debrief

· Distinctions between professional roles (mentoring, consultant, manager, therapy, counselling )

· Listening as a coach – listening ‘to’, ‘though’, ‘just’ and the 3 ‘A’s of listening

Session Two: Coaching with the GROW Model

· Introduction to the GROW model

· Working with the GROW coaching questions

· Coaching practice and debrief

Session Three: Facilitating a Coaching Conversation

· Speaking with clear intention

· What makes a good coaching question?

· Genuine inquiry and unattached advocacy

Session Four: Further Practice Facilitating a Coaching Conversation

· Coaching practice

· Debrief and highlight learning applicable to the OT role

About the Presenter:

Graham has spent the past 51 years of his life encouraging, supporting, and developing people in leadership and management roles.

Graham has had extensive experience in the Training and Development field, including initially being instrumental in developing strategic training and development for Youth Workers and young people, then, moving into the management and development consultancy field having three interrelated arms or services: Leadership development, Coaching and Facilitation services and a Training arm.

Graham has designed and facilitated the program “Taking the coaching approach” and it has been used extensively in Saint John of God Health Care hospitals and facilities across Australia in the WA Health Department, including WA Country Health (WACHS).